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How to buy BuildCalc

Android Devices
How to buy BuildCalc

Launch the Android Market App and then tap on the search icon.

 
Enter “BuildCalc” into the search box and tap the [Go] button.

Tap on the BuildCalc cell to get more information about BuildCalc.

Tap on the BuildCalc cell (as shown in the above screen shot) and then tap on the [Install] button in the BuildCalc product page.

Tap the [Accept & download] button to accept the terms and start the download
 
After the download has completed, BuildCalc will install (this step went too quickly for me to get a screen shot).
After the installation is complete, you will be given the option of opening BuildCalc or uninstalling BuildCalc. Tap [Open].

If you get an “Unlicenced Copy” message. Tap the [Exit] button and open BuildCalc again.

 
Apple Devices
How to buy BuildCalc

Launch the “App Store” app on your device and, if not already there, tap on the “Search” tab.

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How to clear BuildCalc’s data on Android

Android Devices: How to clear BuildCalc’s data

Find and launch your Android device’s Settings app
Tap on the “Applications” cell
Tap on the “Manage Applications” cell
Tap on the “BuildCalc” cell (you may have to scroll to find it)
If enabled (not grayed out), tap on the [Force stop] button and then tap the [OK] button when you are asked if you are sure. If the [Force stop] button is grayed out, go to the next step.  
Tap on the [Clear data] button and tap [OK] when reminded that this deletes all of BuildCalc’s files and settings.  
Now, try launching BuildCalc again to see if it is working.

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How to delete and reinstall BuildCalc

Android Devices
How to delete BuildCalc

Before uninstalling BuildCalc, you might want to try clearing BuildCalc’s data to fix your problem. Instructions are here.
Find and launch your Android device’s Settings app

Tap on the “Applications” cell

Tap on the “Manage Applications” cell

Tap on the “BuildCalc” cell (you may have to scroll to find it)

Tap on the [Uninstall] button.

Tap the [OK] button when asked if you want to uninstall BuildCalc.

How to reinstall BuildCalc

Launch the Android Market App and then tap on the search icon.
 
Enter “BuildCalc” into the search box and tap the [Go] button.

Notice the “Purchased” text at the bottom right of the BuildCalc cell. This indicates that Google remembered your purchase and that you can redownload BuildCalc for free! If, instead, you see BuildCalc’s price and you are sure you purchased BuildCalc then most likely you are not logged into the same Google account you were when you purchased …

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How to use your iTunes Promo Code

Instructions on how to redeem your iTunes promo code
Using iTunes on your Mac / PC:

Go to iTunes
Open the iTunes Store and be sure your at the iTunes Store Home (see red circles in image, below)

click Redeem from the Quick Links on the right side of the iTunes Store.
Enter the promotional code as normal to get your free copy of BuildCalc.


 
Using your iPhone / iPad / iPod touch:

Launch the App Store application
Tap the [Featured] tab (on the bottom of the app)
scroll down to the bottom of the list … you will see a [Redeem] button
tap the [Redeem] button.
follow the instructions

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How to get a refund for an app purchased from Apple

Refund Instructions

To begin the process of requesting a refund from the iTunes store, you will need to first open iTunes.
Navigate to your purchase history by clicking “Store”>”View My Account”>>”Purchase History.”
Inside your Purchase History page, select “Report a Problem.”
In the window that opens up to report your problem, describe your reason for requesting a refund.
Be very polite and very detailed as to why you are requesting a refund and what exactly it is for.
That’s it! Apple customer service should usually respond to you within 48 hours and let you know if your request has been granted. Read the tips and warnings below for additional information about requesting a refund from iTunes.

Apple’s official policy: http://store.apple.com/Catalog/US/Images/salespolicies.html

 
Tips and Warnings

Be direct and concise about what the problem is that you have with the application you downloaded when reporting your problem.
State specifically that you are requesting a refund somewhere in your communication to Apple.
Be patient. If Apple does not respond to you in less then 48 hours, wait another day or two and then resubmit your request.
Avoid any fowl or profane language in your communication. They are not required to respond to abusive communications.
Asking for a refund for an application you simply did not like or don’t use anymore is not reason enough to request a refund.
As a guideline, Apple usually only honors requests that are made within 90 days of the purchase date.

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How to delete and re-install BuildCalc

Apple Devices
How to delete BuildCalc from your Apple device:

Press and hold the BuildCalc icon until it jiggles and has a red circle with an “x” in the top left corner.
Tap on the red circle with the “x”.
Press the home button to return your iPod back to normal.

How to re-install BuildCalc to your Apple device:

Launch the “App Store” app
Go to the “Search” tab
Search for BuildCalc
Tap on the “Buy” button (it may say the price, instead) – don’t worry, Apple knows that you have already purchased BuildCalc and they won’t charge you.
Enter your iTunes password, if asked
You will get a message saying that you have already purchased BuildCalc and asking if you want to download for free.  Say “yes”.

Android Devices
How to clear BuildCalc’s data from your Android device:
Try this before deleting BuildCalc … it often works!

Go to Settings > Applications > Manage Applications > BuildCalc
if the [Force Stop] button is enabled, tap on it to stop BuildCalc
tap on [Clear data]
A dialog will appear that says:

/ ! \  Delete

All of this application’s data

will be deleted permanently.

This includes all files, settings,

accounts, databases and so on.

[      OK      ]   [   Cancel  ]

Tap [OK]
Try relaunching BuildCalc again.
If this doesn’t work, uninstall BuildCalc and install again.


How to uninstall and re-install BuildCalc from Android devices:

Go to Settings > Applications > Manage Applications > BuildCalc
tap on [Uninstall]
A window will appear that says:

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A message to Todd Newman:

Todd –

I have been trying to contact you for days and it has been stressing me out knowing that you’re not getting the help you need. However, attempts to send emails to you at [email protected] and [email protected] have failed.

I cannot help you until I have a way to communicate with you. Please either:

Email me at:
Call me at: 859-227-1706


Ultimately, I will need a valid email address from you in order to help. I look forward to helping you resolve your problem.

– Ben

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Hello world!

Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!

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© 2011 42nd Parallel. Construction Master® is a registered trademark of Calculated Industries and is no way affiliated with 42nd Parallel or BuildCalc. Apple®, iPhone®, iPad®, iPod touch®, iTunes® and the Apple Logo are registered trademarks of Apple. Android™ is a trademark of Google Inc. Portions of this page are reproduced from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.